Access and download reports
On your SumUp profile, click on the "Home" tab in the left-hand panel.
Then choose "Download center".
Select a timeframe using the date button in the top left corner.
Hover over the name of the report you wish to export and click on the download button.
If you don’t have permission to perform this action, please reach out to the owner or administrator of the SumUp profile for support.
What reports are available?
The sales report details your sales activity over a period of time.
Using information added via your items section, it provides an overview of how many items you sold minus refunded items, whether they were bought with cash or card and which tax category they fall under.
The revenue report provides an overview of all the goods or services you've sold over a period of time, breaking down business activity by category, payment method, and employees.
The payout report lists all the card transactions that have already been paid out to you, including the date of the payout and the associated transaction fees.
The transaction fee invoice details the transaction fee total for the month. You don’t need to pay this amount as it has already been deducted from your payouts. As a financial service, our fees are exempt from VAT.
We'll send you the fee invoice via email along with every monthly payout report.
The payments report gives you a detailed overview of your transactions including:
Transactions that were paid out
Transactions that are scheduled for a payout.
Any refunded transactions and chargebacks.
The transaction report lists all your transactions, including card payments, cash payments, and refunds.
It shows the payment method, transaction status, customer card type and, if added, the transaction description.
Online Store reports list all the orders created and sales made via Online Store, including information about your top-selling items.
The items report provides an overview of all the items sold in the period selected.
Log in to your SumUp profile using a web browser and click on the "Home" tab in the left-hand panel.
Choose "Download center".
Hover over “Items” and click on the download button.
You can also access the "Items report" by clicking on "All reports" page and on the "Best selling items" widget.
The discounts report provides a summary of all sales where discounts were applied over a period of time.
Log in to your SumUp profile using a web browser and click on the "Home" tab in the left-hand panel.
Under "Reports", select "Discounts".