Edit your billing descriptor
Billing descriptor changes are only reflected on your customers' bank statements. To update your company name instead, this can be done upon request.
Log in to your SumUp profile using a web browser and click the profile icon in the top right corner.
Select "Settings".
Scroll to the Brand & image section and select "Business profile".
Update your billing descriptor in the "Statement descriptor" field and save the changes.
Some banks cut the billing descriptor short, meaning long descriptors may not show in full on customer bank statements.
Recognisable billing descriptors help remind customers of their purchases when looking at their bank statement, reducing the likelihood of mistaken fraud reports.
If you don’t have permission to perform this action, please reach out to the owner or administrator of the SumUp profile for support.