What are advanced security settings?
Advanced security settings, also called Multi-factor Authentication (MFA), are mandatory security measures designed to protect your SumUp profile from unauthorised access and give you complete control over your activities.
For your safety, you'll be asked to set up one single trusted device by creating a 5-digit confirmation PIN and enabling biometric authentication.
Once configured, all important and sensitive activities must be authorised from your trusted device using one of these secure authentication methods, ensuring only you can access your profile and manage your funds.
If you don’t have permission to perform this action, please reach out to the owner or administrator of the SumUp profile for support.
Link a trusted device to my SumUp profile
Open the SumUp app from the device you want to use to verify important actions in the future.
Tap the profile symbol in the top right corner and select "Login and security".
Tap the "Link device" button located in the banner at the top of your screen.
Hit "Link device" again to get started.
Enter the verification code sent via SMS to your registered phone number. If available, you can also verify your identity using an ID document as an alternative to the SMS code.
Create a 5-digit confirmation PIN that you'll use to confirm important activities on your profile.
Re-enter your PIN to confirm it.
Optionally, enable biometric authentication if your device supports it, and turn on notifications to be informed when your approval is required.
After successfully configuring your trusted device, tap "Finish".
Tap "Get new code" to try again, or check and update your registered phone number.
How can I verify important activities from my trusted device?
After configuring your trusted device, you'll be invited to confirm important activities on your profile using biometric authentication or your 5-digit confirmation PIN.
You can always reset your confirmation PIN and set up a new one from the SumUp app.