Ordering settings
During the QR Order and Pay, you are required to configure the ordering settings of your store. Therefore, in the “Ordering” page, you will find the following sections:
In the “Order types”, click "Edit your order types" to set up the ordering options available to your customers (e.g. take away or dine-in).
Select each order type to adjust its name, description, and pricebook (choose from the dropdown options: “Default” or “Takeaway”).
When you have finished editing all other types, click "Save".
On the “Order Fulfilment” section, set the “Collection code”, the reference to identify orders and customers. You can choose “Alphanumeric” (e.g. #ABC123) or “Numeric” (e.g. #123).
Optionally, you can request customers’ names, phone numbers, or create your own custom prompt.
Then, you can enable the "Allow basket notes" toggle to let your customers leave notes when adding items to the basket.
Click “Next”
In the "Table & Pickup Locations" section, click "Add a table or location" to help your staff identify where to serve or deliver orders.
Click "Add a table or location" again to create a new entry.
Enter its "Name" and select the "Service Type" from the dropdown (e.g. "Counter", "Pickup", "Table").
Add as many locations as needed, then click "Save" when you are finished.
Then, use the "Eat-in" and "Takeaway" dropdowns to select the locations available for each option.
To add more locations, click the "+" button and proceed with step 12.
When you are done, click "Next".
In the “Tipping” section, enable the "Tipping" toggle to allow customers to leave a tip.
Select a "Tip option" (such as "Fixed amount" or "Percentage") and set the available tip levels ("Low", "Medium", "High").
Click "Next".
If you don’t have permission to perform this action, please reach out to the owner or administrator of the SumUp profile for support.